Terms and Conditions

Bon Voyage Thailand offers a variety of tours, tickets and services (“products”) through its website (bonvoyagethailand.com).

By using bonvoyagethailand.com website, you agree to be legally bound by these terms, which shall take effect immediately.  If you do not agree to be legally bound by all the following Terms & Conditions, please do not access and/or use bonvoyagethailand.com.

Bon Voyage Thailand may change these Terms & Conditions at any time by posting changes online. Please review these Terms & Conditions regularly to ensure you are aware of any changes made by Bon Voyage Thailand. Your continued use of bonvoyagethailand.com website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use bonvoyagethailand.com content (inclusive of text, images, URLs, pricing information, etc.) in any way except for your own personal, non-commercial use. Any other use of bonvoyagethailand.com content requires the prior written permission of Bon Voyage Thailand.

User Accounts

You need to create an account and provide information about yourself in order to use some of the features on the site. You are responsible for maintaining the confidentiality of your account password. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account. Your account is for your personal, non-commercial use only. You may not impersonate someone else (e.g., adopt the identity of a celebrity), create an account for anyone other than yourself, provide an email address other than your own, or create multiple accounts.  We reserve the right to close your account at any time for any or no reason.

Content

You can contribute to the site in a number of different ways, including writing reviews, uploading photos, filling out your public profile, and rating other users' contributions (your "Content").
We may use Your Content in a number of different ways, including displaying it on the site, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites and media platforms ("Other Media"). As such, you hereby irrevocably grant us permission to use your Content for any purpose. You also irrevocably grant the site's users and the users of any Other Media the right to access Your Content in connection with their use of the Site and any Other Media. Finally, you irrevocably waive, and cause to be waived, any claims and assertions of moral rights or attribution with respect to Your Content.

You alone are responsible for your Content. You assume all risks associated with your Content, including anyone's reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use, and authorize the use of, your Content as described herein. You may not imply that your Content is in any way sponsored or endorsed by Bon Voyage Thailand.

You may expose yourself to liability if, for example, Your Content violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is false, intentionally misleading, or defamatory; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation.

We may remove or reinstate user Content from time to time at our sole discretion. For example, we may remove a review if we believe it violates our content guidelines. We have no obligation to retain or provide you with copies of your Content, nor do we guarantee any confidentiality with respect to your Content.

Bon Voyage Thailand and its affiliates may display advertisements and other information adjacent to or included with your Content on the Site and Other Media. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.

Product Validity, Modifications & Amendments

All products, toursand services offered by Bon Voyage Thailand are valid as per the dates displayed at bonvoyagethailand.com website. Bon Voyage Thailand is not responsible or liable for any information that it does not directly provide.

All requests for modifications/amendments must be directed to the Bon Voyage Thailand Customer Care Team (click here to submit a "Date Amendment" request on an existing booking) who will process the request.

1.1 Bon Voyage Thailand does not charge a fee to amend or change the dates of an existing booking, as long as the request is received by our Customer Care team more than three (3) days ahead of your confirmed travel date.

1.2 It is not possible to change or modify a special event, theater or show ticket. Sales of these tickets are final and cannot be amended once your original purchase is confirmed. Benefits are subject to change without notice.


1.3 All other date-change requests and amendments are subject to availability by our suppliers and/or service providers; Bon Voyage Thailand cannot guarantee the success of any date-change request.

1.4 If you request a date change within three (3) days or less of your confirmed travel date, Bon Voyage Thailand will attempt to honor your request; however changes made three days or less from your original travel date may attract an additional fee.

1.5 If you make a purchase using a Bon Voyage Thailand promotion code, or if you accept a discount orspecial-offer price during the Bon Voyage Thailand checkout process, you may invalidate your discount orspecial-offer price by making any changes or amendments to your itinerary once your purchase is complete. Bon Voyage Thailand may decide, at its sole discretion, to honor your discount orspecial-offer pricing if you make a post-purchase change or amendment to your itinerary.However Bon Voyage Thailand reserves the right to invalidate your discount orspecial-offer pricing if you make any changes to your confirmed itinerary.

Occasionally our suppliers and/or service providers make changes to tour dates, prices, inclusions, coverage, age requirements, etc. As a result, Bon Voyage Thailand reserves the right to cancel, change or substitute any service, tour, ticket or product that you have booked at bonvoyagethailand.com website, at any time, for any reason.

2.1 In such cases, if you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original purchase price.

2.2 Notwithstanding the above, when we are informed in advance by our agents, service providers and/or suppliers of a significant change to a booking and/or to a tour, product or event, we make every reasonable effort to notify the consumer, travel agent and/or distributor as appropriate, in order to amend or re-issue the booking where feasible.

Pricing & Inclusions/Exclusions

Prices listed on bonvoyagethailand.com website are per person, unless otherwise specified.

Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by Bon Voyage Thailand.

Price quotations are subject to change without notice, until a booking has been confirmed.
Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.

Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; and any beverages or food not specifically listed under “Inclusions” on the product pages of bonvoyagethailand.com website.

Payments & Cancellations for Join Tour Only

Bon Voyage Thailand accepts payment via Paypal.
3.1 There is no charge or service fee for processing credit-card payments via Paypal.
3.2 A deposit is required to make a reservation. Payment will be listed as Bon Voyage Thailand on the credit card statement.

No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized.

Canceling a booking with Bon Voyage Thailand can result in cancellation fees being applied by Bon Voyage Thailand, as outlined below. Additional fees may be levied by the individual supplier/operator (see your Bon Voyage Thailand Voucher for specific details). When canceling any booking you will be notified via email, facsimile or telephone of the total cancellation fees.

4.1 Event, Attraction, Theater, Show or Coupon Ticket
These are non-refundable in all circumstances.
4.2 Other Tour Products & Services
If you cancel at least 7 calendar days in advance of the scheduled departure or commencement time, there is a cancellation fee of 15% of the total tour cost.

If you cancel between 3 and 6 calendar days in advance of the scheduled departure or commencement time, there will be a cancellation fee of 50% of the total tour cost.

If you cancel within 2 calendar days of the scheduled departure or commencement time, you will be charged a cancellation fee of 100% of the total tour cost.

Insurance

We strongly recommend that you purchase a comprehensive Travel Insurance Policy prior to departure. If you cancel your trip or significantly alter travel dates, many policies will reimburse the cost of cancellation fees and related expenses.

Disclaimers & Limitations of Liability

Under no circumstances will Bon Voyage Thailand or its agents, affiliates, service providers, suppliers, and/or distributors be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of bonvoyagethailand.com regardless of the form of action.

Bon Voyage Thailand and its agents and suppliers, in making arrangements for hotels, tours, transportation or any service in connection with the itineraries of individual customers, shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any hotel, carrier or other company or person providing services included in the tours.

Furthermore, Bon Voyage Thailand and its agents and suppliers accept no responsibility for any sickness, pilferage, labor disputes, machinery breakdown, government restrains, acts of war and/or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control.

Bon Voyage Thailand’s content - including the information, names, images, pictures, logos, prices, dates, and availability regarding or relating to Bon Voyage Thailand, bonvoyagethailand.com website, service provider, operator and/or distribution partner – is provided “AS IS” and on an “AS AVAILABLE” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

At Bon Voyage Thailand we check and recheck the details about all the products and services we offer for accuracy. However, Bon Voyage Thailand does not warrant that functionality, content or information contained on bonvoyagethailand.com website will be uninterrupted or error free, that defects will be corrected, or that bonvoyagethailand.com website or the servers that make it available are free of viruses or bugs.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.