Fraud Blocker Cancellation Policy - Bon Voyage Thailand

Cancellation Policy

Join in Tour Cancellation

We offer a refund if you cancel at least 24 hours prior to the date or start time for most of our join in group tours. The free cancelation will be displayed on the trip page, if applicable. Cancellations within 24 hours of departure are non-refundable. You may rebook to a future tour date without penalty.

Example: your join in group tour is November 30, 7am – you can cancel by November 29, 7am.

Private Tour Cancellation

  • If you cancel at least 3 to 7 calendar days prior to the scheduled departure or start time, there is a cancellation fee equal to Payment Processing Fees, which averages 5%.
  • If you cancel within 2 calendar days of the scheduled departure or start time, you will be charged a cancellation fee of 50% of the total trip price, depending on the itinerary we will try to refund you as much as possible, this process is transparent.

Group Tour Coach Bus

  • Cancellation policy is added to the quote as many factors depend on your itinerary.

Event, Attraction, Theater, Show or Coupon Ticket

These are non-refundable in all circumstances.

Need to Reschedule or Make Changes To Your Reservation?

Contact us by replying to your booking email or call us :