Cancellation Policy

Join in Tour Cancellation

We offer a full refund if you cancel at least 24 hours before the date or start time of your join in group tour. Cancellations within 24 hours of departure are non-refundable. You may rebook to a future tour date without penalty.

Example: your join in group tour is November 30, 7am – you can cancel by November 29, 7am.

Private Tour Cancellation

  • If you cancel at least 3 to 7 calendar days prior to the scheduled departure or start time, there is a cancellation fee equal to Payment Processing Fees, which averages 5%.
  • If you cancel within 2 calendar days of the scheduled departure or start time, you will be charged a cancellation fee of 50% of the total trip price, depending on the itinerary we will try to refund you as much as possible, this process is transparent.

Group Tour Coach Bus

  • Cancellation policy is added to the quote as many factors depend on your itinerary.

Event, Attraction, Theater, Show or Coupon Ticket

These are non-refundable in all circumstances.

Need to Reschedule or Make Changes To Your Reservation?

Contact us by replying to your booking email or call us :