faq

FAQ

Who's Bon Voyage Thailand?

We're an Chiang Mai based company that finds the best tour in Chiang Mai.

Is Bon Voyage Thailand is registered at Tourism Authority of Thailand?

Yes, Bon Voyage Thailand is member TAT. Our Travel Agent License (24/00144).

What are the different mode of payments you accept?

Payment via Paypal : Instant Booking Payment on arrival : Arrangement need to be done, meet at our office or we meet you at your Hotel.

Why book online?

Quite simply, booking online is the fastest, easiest way to book your tour. We make it easy, just select your tour, number of person, and date of travel, add your payment details via Paypal, and your done. We will send you an instant confirmation. Bring your receipt the day of the tour. From our customer "Easy to pay with Paypal and secure, and when we are in Chiang Mai we don't need to think about it we just enjoy the moment"

How many people can join a tour ?

You can expect anywhere from 9-14 travellers on a trip but the average is 10.

Are airport transfers included ?

Depend of the number of tour you book and pay in advance, please contact us.

Is tipping included and if not, how much should i give ?

Tips are not included in the tour price and tipping is entirely at your discretion.

Can I ask a question about a tour before I purchase?

Yes! If you have a question about a tour, just click "Contact Us" and send us a message. We'll get back to you via email ASAP.

How do I know if a tour is really qualified?

We personally experience all of our tours to make sure they've got what it takes to lead an awesome experience. We're always on the lookout for the most uniquely qualified people and we take great pride in each and every host that we choose.

What if my plans change? Is there a cancellation/refund policy?

Please read the Terms and condition

How do I book a tour?

To get started, add tour in your cart on the tour page. You'll be sent to a checkout page where you can enter your payment information and finish your purchase.

Do you need deposit upon booking?

For and instant Booking yes.

Do you have special relationships with tour operator?

Yes, we do sign contract with all the local tour operator and supplier in order to provide the best deal for our customer.

Have you experience all tours listed in your website?

Yes, our tour manager/owner did. But the most important is our partners are very experienced and they have been working with us for many years.

Payments & cancellations

Please read the Terms and condition